Privacy Policy & Terms of Use

Privacy Policy

 

1. Controller 

Property & More, a real estate agency based at Zagreb, Ilica 36, OIB [Croatian national identification number]: 61536045134 (“Agency” or “we” or “us”) respects your privacy and will protect it during and after your visit to this website or user account (“Website”). In this regard, the Agency acts as a data controller (“Controller”).

 

This privacy policy (“Privacy Policy”) governs our practices concerning the information we collect through the Website and the ways we use it. This Privacy Policy applies only to the information collected through the Website. If you do not agree with any of the terms laid down in this Privacy Policy, do not use the Website and do not provide us with any personal data.

 

For any questions about the personal data protection or your rights afforded by this Privacy Policy or the law, please contact us by email at info@croatiapropertyandmore.com or by post at Property & more d.o.o. za poslovanje nekretninama, Zagreb, Ilica 36.

 

2. Personal data

When you use our Website, we collect and store personal data such as your name, personal identification number, and location (“Personal Data”). We might also ask you to provide other types of Personal Data when you make comments or ask questions, request information, participate in promotional campaigns, or use other features or functions on our Website.

 

While you are browsing our Website, we are not collecting any Personal Data that is not voluntarily provided to us. However, the information systems and programs powering the Website will collect certain types of Personal Data essential to the operation of internet communication protocols (e.g. IP addresses), but none other than those absolutely necessary for your use of the Website. If you choose not to provide us with Personal Data (other than data collected on your visit, which relate to the operation of internet communication protocols), you will still be able to browse the Website but your user experience will be limited in terms of participation in certain promotional campaigns and you won’t be able to create a personal account, use certain features on the Website, activate or use the services, or order products or obtain information on them.

 

3. Purpose, legal basis, and consent

When you provide us with Personal Data through the Website, we will use them exclusively for the purposes stated in this Privacy Policy. Your Personal Data may be used:

 

1. To act on your request before a contract is signed (e.g. to answer your questions and comments; meet your demands, communicate with you about your activities on the Website);
2. To perform the contract you signed (e.g. to provide you with access to certain parts and features of the Website; to provide services to clients);
3. To investigate alleged fraud, harassment, physical threats, or other violations of any laws, rules, or regulations, or Website or third-party rules; or to investigate any behaviour we find inappropriate;
4. To comply with the laws applicable to the Agency (e.g. court-imposed or statutory duty of disclosure);
5. For the purposes of or in connection with court proceedings initiated to establish, defend or enforce legal claims;
6. To send advertisements or direct sales materials, conduct market research and data analytics, or deliver commercial communication via electronic tools (emails, social networks) to the extent permitted by law.
7. To provide your Personal Data (to the extent permitted by law) to a select few advertising partners for their marketing purposes.

 

Personal Data are not mandatory in cases referred to in points F and G. However, withholding Personal Data or objecting to having Personal Data processed on appropriate grounds may prevent the Agency from sending the advertising or direct sales materials or conducting market research and data analytics or delivering commercial communications and/or providing your Personal Data to our advertising partners for their marketing purposes. Nevertheless, we may still contact you for administrative purposes (e.g. order confirmation or prompts for further requests).

 

4. Data recipients

Within the above-mentioned purposes, your Personal Data may be disclosed only to:

• Entities involved in fulfilling orders, providing email and postal services, analysing data and providing marketing support, or providing customer service. Such entities act as Personal Data processors on behalf of the Agency;
• Law enforcement and public authorities, whether disclosure is mandated by law or made in good faith (e.g. to comply with the statutory provisions or proceedings applicable to the Agency; to protect and defend the rights or property of the Agency and this Website; or to act in emergencies for the protection of the Agency’s users, the Website, or the general public);
• Business partners for their purposes to the extent permitted by law, or to legal or financial advisers and bookkeepers.

 

5. Transfer of Personal Data to third countries

The Agency reserves the right to transfer Personal Data to third parties that provide an adequate level of protection in terms of user rights and freedoms.

 

6. Retention

The Agency will process Personal Data only for as long as it is needed to achieve the purposes described in Section 2. In terms of purposes described in sections 2.F and 2.G, Personal Data will continue to be processed until you restrict the processing or object to it. Apart from that, the Agency will not retain Personal Data longer than necessary or permitted by applicable data protection law.

 

7. Your rights

Under and to the extent consistent with applicable law, you have the right to access, correct, and delete Personal Data, to restrict or object to their processing, and to restrict or object to the processing in certain circumstances, as well as to file a complaint with the competent regulatory authority.  You also have the right to access information on recipients or categories of recipients to whom your Personal Data have been or will be disclosed, especially when it comes to recipients in third countries.

 

8. External links

The Website may contain links to other websites that are not owned, managed, or maintained by the Agency. When you leave the Website, you should take note of and read the terms and privacy policies of each website you visit. You should also independently evaluate the authenticity of any website that appears or claims to be our Website (including any that is linked in an email). Whatever links you may find on our Website, please note that we do not control, endorse, or support such websites or their content, products, services or privacy policies nor are we affiliated with them unless stated otherwise. You should know that you may be held liable for infringement of intellectual property rights or may even infect your computer with viruses if you download content from certain websites.

 

9. Children’s privacy protection

The Agency does not collect Personal Data from any person under the age of sixteen (16) or thirteen (13), depending on the statutory limitation in the given circumstances. Children under the age of sixteen (16) or thirteen (13), as the case may be, need to have parental/guardian’s consent before providing any Personal Data on the Website. If we find that a user is below this age, we will not use or retain the child’s Personal Data without the consent of the child’s parents/guardians. Without such consent, the child might not be able to participate in certain activities. The parent/guardian has the right to review the child’s Personal Data, have them removed and modified, or refuse to allow any further collection or use of such data by contacting us (in which case they need to provide the child’s name, postal address, and e-mail address).

 

10. Security practices

The security of your Personal Data is extremely important to us. We have put in place physical, electronic, and management procedures to protect the data we collect. However, due to the inherently open nature of the Internet, we cannot guarantee that communication between us or information stored on the Website or our servers will be completely secure from unauthorized access by third parties (hackers). Your use of this Website indicates your acceptance of this security risk. To the fullest extent permitted by applicable law we disclaim any liability for any damage (including but not limited to any and all direct, indirect, special, incidental, or consequential losses or other damage of any kind, whether in contract (including underlying infringement), in tort (including negligence) or others) that you may have suffered as a result of any unauthorised access to, or loss, misuse or alteration of any information you submit through the Website.

 

11. Governing law and jurisdiction

All matters relating to the Website and/or the Privacy Policy are governed by the law of the Republic of Croatia without regard to private international law. You agree that a competent court in Zagreb, Republic of Croatia, has exclusive jurisdiction to hear and decide any proceeding relating to the Website and/or the Privacy Policy. We do not guarantee or imply that the Website or its content is suitable for use beyond the borders of the Republic of Croatia. The information on any products or services found on the Website is valid only in the Republic of Croatia. Please note that these products and services may not be available in all locations. If you are not located in the Republic of Croatia, you are solely responsible for compliance with the laws applicable to your location.

 

12. Severability

If any provision of this Privacy Policy is at any point considered or declared invalid, illegal, or unenforceable under any law or public policy, such provision will not apply to the extent prohibited by such law or policy, whereas other provisions will remain fully effective.

 

13. Changes and updates to our Privacy Policy

The Agency reserves the right to change or update this Privacy Policy at any time and without prior notice. Please check our Website from time to time for any changes or updates to our Privacy Policy. The Last Updated date on the first page of the Privacy Policy will indicate if any changes have been made recently.

 

14. Contact information

If you have any questions or comments about the Website or the Privacy Policy, you can contact us at our brick-and-mortar address Property & more d.o.o. za poslovanje nekretninama, Zagreb, Ilica 36, or online at info@croatiapropertyandmore.com

 

Terms of Use

 

Copyright

Content published on this Website is subject to copyright. Unauthorised use of any part of the Website and its content is considered copyright infringement and is actionable as such.

 

Cookies

You need to store a minimum amount of browsing information (cookies) on your computer if you want the Website to work properly and your online experience to be enjoyable to the fullest extent. By using this Website you agree to use cookies. If you choose to block them, you will still be able to browse the Website but your access to certain features will be limited.

 

What’s a cookie?

A cookie contains browsing information which gets saved on your computer at the time you visit a certain website.  Cookies make your online experience easier by saving your site preferences (such as the language or address), which are activated whenever you revisit the website.  That way, your website settings always meet your needs and expectations.

 

Cookies can contain basic information on your site preferences, but also personal data (your name, email) if you choose to allow it.  If you have disabled cookies, they cannot access the files on your computer. The storing and transfer of cookies might are not visible to you. However, your internet browser settings allow you to enable/disable cookies, delete saved cookies and do other things relating to cookies.

 

How do I disable cookies?

By disabling cookies, you do not allow them to be saved on your computer. Cookie settings can be configured and changed in your internet browser settings. If you choose to disable cookies,  you will not be able to use certain features on the Website.

 

Does this website use cookies?

Yes, this Website uses cookies to make sure you have a user-friendly online experience.

 

What kind of cookies does this website use?

Session cookies – these are cookies that will be automatically deleted when you close your internet browser.

Persistent cookies – these are cookies that will remain recorded in your internet browser until they expire or are deleted manually. The collected information is anonymous and does not include Personal Data.

 

Are there any third-party cookies on our website?

Several third-party services save cookies to a limited extent, but these cookies are not generated by our Website.  The purpose of these cookies is to streamline the user’s access to the content.

 

More about disabling cookies

There are several websites with information on how to disable cookies on different browsers. For more information, click on:

 

http://www.allaboutcookies.org/

http://www.youronlinechoices.eu/